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Shipping & Returns

Shipping Policy

Our mission is to offer the best experience to our customers, and part of this includes punctual delivery of our products. Therefore, at Emiso, we guarantee that your order will be delivered within the stipulated time and in optimal conditions. If you experience any problems with delivery, please do not hesitate to contact us immediately so we can resolve it. Customer satisfaction is our priority, and we will do our best to ensure that you receive your products on time and in perfect condition.

Exchange and return policy

We care about the satisfaction of our customers, which is why we offer a period of 15 days to make changes or returns. At Emiso, we are proud of the quality of our products and we are sure that you will love them. However, we understand that exceptional circumstances may arise. Therefore, we offer a clear and hassle-free return and exchange policy. If, for any reason, you are not satisfied with your purchase, we offer you the option of exchange or return. Contact us within the time frame specified in our policy to begin the process. Please note that returned products must be in their original condition with packaging intact. We are committed to ensuring your satisfaction and resolving any issues efficiently and effectively. Your happiness with our products is our absolute priority.ions of our products. If for any reason you are not satisfied with your purchase, please contact us and we will help you resolve any issues. Please note that the products must be in perfect condition and with their original packaging to be able to make an exchange or return.

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